Welcome to SmartOD.com. This website is owned and operated by Kovalis Eyewear, Inc. By visiting our website and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as 'User Agreement').
This agreement is in effect as of Nov 05, 2013.
We reserve the right to change this User Agreement from time to time without notice. You acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.
By visiting our website and accessing the information, resources, services, products, and tools we provide for you, either directly or indirectly (hereafter referred to as 'Resources'), you agree to use these Resources only for the purposes intended as permitted by (a) the terms of this User Agreement and (b) applicable laws, regulations, and generally accepted online practices or guidelines.
Wherein, you understand that:
By using our website, you understand and agree that all Resources we provide are "as is" and "as available." This means that we do not represent or warrant to you that:
Furthermore, you understand and agree that:
In conjunction with the Limitation of Warranties as explained above, you expressly understand and agree that any claim against us shall be limited to the amount you paid, if any, for use of products and/or services. SmartOD.com will not be liable for any direct, indirect, incidental, consequential, or exemplary loss or damages which may be incurred by you as a result of using our Resources or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply.
All content and materials available on SmartOD.com, including but not limited to text, graphics, website name, code, images, and logos are the intellectual property of SmartOD.com and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display, or transmission of any content on this site is strictly prohibited, unless specifically authorized by SmartOD.com.
You agree that we may, at our sole discretion, suspend or terminate your access to all or part of our website and Resources with or without notice and for any reason, including, without limitation, breach of this User Agreement. Any suspected illegal, fraudulent, or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the Resources we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any account or login information.
This website is controlled by SmartOD.com from our offices located in the state of Colorado, USA. It can be accessed by most countries around the world. As each country has laws that may differ from those of Colorado, USA, by accessing our website, you agree that the statutes and laws of Colorado, without regard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this website and the purchase of any products or services through this site.
Furthermore, any action to enforce this User Agreement shall be brought in the federal or state courts located in Colorado, USA. You hereby agree to personal jurisdiction by such courts and waive any jurisdictional, venue, or inconvenient forum objections to such courts.
All SmartOD.com frames carry a full manufacturer's warranty for a period of 2 years. If a frame is broken or returned by your customer, simply let us know. We will exchange the defective frame with the exact model and color, if it is still available. If the particular frame is no longer available, we will provide a similar style in consultation with you and your customer.
We do not assume responsibility for patient owned frames or lenses. New frames may be defective and break during lens fabrication. If a frame breaks at a solder point, barrel or any stress point, we are not responsible and the frame should be returned to the manufacturer for credit. 100% credit for Dr.'s Redo with lenses and invoice returned in 60 days. Dr's Redo are limited to using the same materials with a change in the RX. Digital Free-form non-adapts will be replaced with either a bifocal or two single vision lenses at no additional charge if returned within 60 days. Only one redo per job is allowed. Optician errors will be remade and billed at 50% of the normal price if returned within 60 days. All coatings are covered for 1 year due to normal use. Polycarbonate drill mounts are covered for 90 days against cracking and breaking.
Your satisfaction is our first priority. If your item is faulty upon receipt or is not as described, we will gladly exchange the item or refund your credit card. Additionally, you may exchange up to 10% of your purchases for any reason. This policy allows us to offer the lowest price possible to our customers while allowing you to transition from items that are not selling.
For our return procedure, please email us at info@SmartOD.com to receive a Return Authorization. You will be responsible for return shipping costs unless we shipped a product that was incorrect or faulty on arrival. The onus is on the purchaser to ensure the goods are returned to us safely.
If you have any questions or comments about these our Terms of Service as outlined above, you can contact us at:
If you are not an optical professional please do not register.
Once registered, we will contact you and will provide access to your prices.
You may also contact us directly at 720-539-9494 M-F 9:00 AM - 5:00 PM MST
This site is for optical professionals only. If you are an eye care professional please Register to see our wholesale prices.
There is no cost or obligation.
Once registered, we will contact you and will provide your access to our wholesale prices.
You may also contact us directly at 720-539-9494
M-F 9:00 AM - 5:00 PM MST